< Back to Library
Asking the right questions is a crucial element to internal efficiency for defense providers. While attorneys often have minimal time to conduct thorough issue-spotting of their new clients, a concise screening of basic needs that can be easily communicated to support staff paves the road for seamless service delivery. By utilizing an internal referral process, defense agencies can create a workflow that clearly and effectively transmits necessary client information to all relevant staff members. The streamlining of this process ensures that staff are properly notified of client needs and allows for a centralized place for all staff to easily review progress in service delivery, external referrals, and other case management needs.
