Jeanette Toledo graduated from St. Francis College in which she obtained a Bachelor of Science in Criminal Justice and Minor in Psychology. Jeanette Toledo is recognized as a qualified professional working with individuals in the mental health system based on “The Shared Personal Experience” paradigm, promoting best practices in peer support by providing services guided by the Five Traits of Successful Peer Support Workers: person-centered, recovery-oriented, trauma-informed, and voluntary. Jeanette Toledo believes in the “We are Humans First” principle in which she centers advocacy, recovery, harm reduction, resilience and self-determination in her work and committed to the Four Major Dimensions that support a life in recovery: health, home, purpose, and community to reduce the revolving door of incarceration and hospitalizations. Jeanette Toledo loves to listen and dance to Salsa, Merengue and Bachata.